What they say About Us

Rob was very responsive to an urgent call, water backing up into our basement/garage. He was knowledgeable and explained the root cause. He gave me the solution to fix the issue myself in the future. I’d recommend him to anyone in need, Rob has the expertise.

Rob and his crew were great. I had an emergency with my sewer pipe and they got there the same day I called, resolved the issue quickly and then came back the following week for the longer term solution. Price was reasonable, they showed up when they said they would, communicated throughout the job and finished in a timely manner. Highly recommend!

Always professional service. They came to my house found a problem in the septic system. Didn’t charge me for the visit when most other companies would have. Honest shop. Second time I have used them with good results.

Super professional. I loved how they explained what and why things were done. Highly recommend Professional Drain Services!

After contacting several septic service companies and getting nowhere I called Professional Drain Services Of N.E. and heard back from Rob the same day. I found Rob and his assistant to be very proficient and diligent in identifying the problem and finding a solution to it. I highly recommend Professional Drain Services of N.E. to anyone in need of septic service.

I had water rising up from the downstairs bathroom, and within three hours from the first phone call everything was sorted out and fixed! Great experience, will definitely be calling them whenever I need assistance.

Thank god we sent the first people who arrived and this local company came in and explained what was happening with our pipes after looking through a camera. We have an older home and the material used on our pipes through the decades is varied to say the least. Friendly .. VERY KNOWLEDGEABLE, no desperate crazy quote and sales pitch. RI based (watch out for RI phone numbers with no address!!)

Guys arrived promptly, were courteous, thorough and fixed the problem. Highly recommend.

We contracted Professional Drain Services of New England in June and had a great experience. They were responsive to our initial calls, explained everything during the inspection visit, followed up immediately with a detailed quote, provided high quality work with a professional team, and went above and beyond cleaning up after the job was done. All this and we came in under budget which was transparently communicated. Responsive, honest and high quality is how we would describe our experience. and definitely would recommend to others without reservation. Wish there were more businesses with this level of service!